Big business has always embraced outsourcing to reduce costs, improve service quality and stay competitive. But now with Industry 4.0’s complex and connected ecosystem, the opportunities for outsourcing IT are more varied than ever before.
As a result of Industry 4.0, tech companies can now outsource more than just IT services – especially when it comes to their physical infrastructure. By outsourcing their data centers and other physical infrastructure, companies can realize substantial cost savings and risks can also be reduced.
IT Outsourcing in Industry 4.0
Companies are now seeking more flexible and scalable options as they look to outsource their IT. Here are some of the ways that companies are looking to do this.
1) Security Outsourcing: With the growing threat of large-scale cyber-attacks, many large organizations are looking to outsource their security operations or even entire security departments. By handing over responsibility for their security needs to IT service providers, companies will have more time, resources, and money available for other aspects of running a business.
2) IT Outsourcing: Companies also have more options as they look to outsource their day-to-day IT needs. Rather than working with an independent contractor or in-house staff, many smaller companies are turning to managed service providers (MSPs) that provide a more comprehensive range of services including network security, cloud storage and management, disaster recovery, and offsite backup. This makes it easier for companies to use industry-leading technology and the expertise of a specialist without having to deal with investing in costly hardware and software or hiring and training staff.
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3) Data Center Outsourcing: The focus on data security has also helped encourage a rise in the outsourcing of data centers. Many companies are outgrowing their internal data center infrastructure, which can become a maintenance issue. With the ability to rent the space and infrastructure from a managed service provider, companies can cut down on costs while benefiting from the expertise of professional data center engineers.
4) Operational Outsourcing: Companies are also looking to outsource IT operations to automate back-office functions as well as move routine tasks and activities off-site. These include finance, accounting, quality assurance, and support staff that work behind the scenes to ensure that customers receive prompt service. They often rely on outsourced services such as call centers, logistics management, and Customer Relationship Management (CRM) to save time and money while still providing the same level of service.
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